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Tel: 01796 474031

Easter Dunfallandy

Cancellation Policy

Cancellations:

A small business such as ours is clearly affected by cancellations and we ask for your understanding and consideration of our policy. If a party requires to cancel a reservation for any reason, the "responsible person" i.e. person who made the booking must notify us of any cancellation in writing and pay any monies due.  If the accommodation is re-let at the full rate, a full refund, less an administration fee of £25 per week, will be made. If at a lesser rate a partial refund will be made. If not re-let then no refund will be made. To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance.

Check- in/out:
Unless by prior arrangement, check in time is from 2pm and check out is no later than 10am. A keysafe is installed to provide Covid-19 secure access and Covid-19 measures are in place on departure for guests to follow to ensure our safety. We can no longer accept same day change overs due to enhanced cleaning measures now in place.

Smoking:
Easter Dunfallandy Self Catering Cottage is strictly No-Smoking. This includes all forms of vapes and E-cigarettes.

Breakages:
 A charge will be made for all breakages and guests must inform us of all breakages, however small prior to departure. A good housekeeping deposit of £250 is required on arrival for all bookings and all deductions/credits will be made to the "responsible person". Guests are not expected to clean the Cottage but are expected to adhere to the Covid-19 measures for departure, respect the property during their stay and leave the Cottage in a clean and tidy condition. There will be a minimum charge of £90 for professional cleaning of the carpet of any room for spillages that cannot be spot cleaned and for any stains caused by guests pets in any rooms of the Cottage.

Your Property:
No responsibility is accepted whatsoever by the proprietors of Easter Dunfallandy Self Catering Cottage for any loss, damage or injury to any guest or their property (including cars, accessories or contents) whilst occupying Easter Dunfallandy. This includes the access to/from Easter Dunfallandy House.

Utilities/resources/grounds: All utilities are included during your stay and we ask guests to use these with consideration. Guests are made aware that the water is from a private spring and may be subject to shortage during dry spells. Free Wi-Fi is provided however it is not suitable for streaming/gaming and due to the rural location access may be patchy. Guests have access to a large area of private garden directly from the Cottage door and are respectfully requested to use this area only.

Full terms and conditions of let are provided upon booking request and we suggest you read through thoroughly prior to booking.

Where to find us

Our Address

Easter Dunfallandy House

Pitlochry
Perthshire
PH16 5NA

+44 (0)1796 474031

info@dunfallandy.co.uk

Lat:56.683 Long:-3.716

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Pitlochry, Perthshire, PH16 5NA Tel: +44 (0)1796 474031 | Email: info@dunfallandy.co.uk